Note: Access to download software from the IT Service Desk is restricted to current Ohio State faculty, staff and students. The right to distribution of site-licensed software is limited to the OCIO. URGENT: Referring to your REQ in your eRequest is the only way to ensure that your payment is linked to your software order so that delivery can be completed. If you have selected software that shows a price, you must submit an eRequest that includes the REQ number on this page to complete your transaction.If there is no price is listed for your selections, you will be provided with a link for download or, in some cases, have activation codes emailed to you.Your order confirmation page lists your selections and their costs, as well as provides a Request Number (i.e., REQ12345) for tracking purposes.Review your shopping cart and, if correct, click Submit Order at the lower right. If you are ordering more than one license, change Quantity in the box at the upper right. Select the Site Licensed Software Request option.Ĭomplete the Site Licensed Software Request Form, including choosing an item from the available software options. In some cases, you may be required to agree to terms and conditions for the selected product. Select Software Services from the list of categories. Select Order Services (marked with a shopping cart icon). Go to the IT Service Desk and select the Sign in to your account button, then select Log In. To remove Symantec consumer products under the Norton brand, run the Norton Remove and Reinstall tool.To order available software provided by the OCIO, follow these steps: Symantec Cleanwipe Removal Tool will remove security software installations of the Symantec enterprise product line, such as Symantec Endpoint Protection. It is not recommended to use CleanWipe the first time you have uninstallation issues. But if this method fails, you can use the CleanWipe utility.

You should always attempt to uninstall the Symantec Endpoint Protection product components through the Windows Control Panel first. This removal tool additionally provides an option for uninstalling Windows LiveUpdates but should only be used if you are experiencing issues with LiveUpdates. Symantec Cleanwipe Removal Tool allows for the removal of Symantec Endpoint Protection product components when all other methods fail.

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